RETURNS & REFUNDS
Once your parcel arrives, you have 14 days to inform us if you are unsatisfied and want a refund. Please email us at email@example.com for any assistance.
To process a refund, the item must be returned in perfect condition, in its original packaging, and with all accompanying documentation, including the Certificate of Authenticity, where applicable.
Please contact us to submit a request for a return shipment of any nature. We will work with you to arrange for a safe and smooth return process and send you a return shipping label. If you do not contact us to request a return, your package may not be eligible for a refund.
Upon receiving the item in perfect condition, we will process your refund within 14 days. Refunds will be issued to the original payment method and may take 5-10 days to reflect in your account.
For International orders, kindly note that we cannot refund any VAT or import charges. In some cases, you can reclaim these costs from your local tax authorities.
*Please note that a 10% restocking fee and shipping charges and fees will be deducted from the refund for all returns of artwork.